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Intelligent Process Automation

We identify repetitive processes that drain your team's hours and automate them with AI, OCR, and event-driven workflows. The result: fewer manual errors, increased speed, cut operating costs, and employees finally free to focus on value.

Intelligent workflows that eliminate repetitive tasks and free up your team's time for high-value activities.

Use cases

  • Automatic processing of accounts payable invoices
  • Customer onboarding with KYC verification
  • Intelligent lead routing to the right salesperson
  • Multi-system data synchronization
  • Recurring reporting to management

Measurable benefits

  • Less time spent on high-volume repetitive tasks
  • Manual errors → near zero
  • Average ROI in 4-6 months
  • Scalability without increasing headcount

Technical details

OCR and document AI

  • Field extraction from invoices, contracts, delivery notes
  • Advanced OCR with LayoutLM and Donut
  • Automatic document classification
  • Digital signature and validation

Workflow orchestration

  • n8n, Make, Zapier for rapid integrations
  • Apache Airflow for complex pipelines
  • Temporal for long-running workflows
  • Custom BPMN on Camunda

Integrations

  • CRM: Salesforce, HubSpot, Pipedrive
  • ERP: SAP, Oracle, Microsoft Dynamics
  • Email: Gmail, Outlook, IMAP
  • Cloud storage: Drive, Dropbox, SharePoint

Monitoring

  • Real-time dashboards
  • Alerts on errors or delays
  • SLA tracking
  • Monthly ROI reporting

How we automate a workflow

  1. Workflow mapping — We describe the process as it actually runs today, with volumes, exceptions and ownership — not as described in the procedure manual.
  2. Separating the rules — We split what is deterministic — explicit conditions, thresholds, formats — from what requires interpretation. The first part needs no model.
  3. Triggers and sources — We define what starts the automation: an incoming email, a created record, a dropped file, a calendar deadline.
  4. Error handling — We design the negative paths first: malformed input, unreachable systems, duplicates, timeouts, with retry queues and notifications.
  5. Shadow release — For a period the automation runs alongside the manual process and outcomes are compared — the cheapest way to find unplanned exceptions.
  6. Ongoing operation — In steady state we keep execution logs, failure alerts and a named owner for exceptions.

We deliver the automated flow map, configurations, exception criteria and the manual fallback procedure.

Working with us

The team that analyses the process is the team that builds and maintains it: product, engineering, integration with your existing systems, governance of automated decisions and post-release support.

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FAQ

Which processes should be automated first?

High-frequency processes with clear rules and low added value: data entry, reconciliations, email sorting, report generation.

What happens if a process changes?

Workflows are modular and versioned. We update the logic without rebuilding from scratch, with automated non-regression testing.

Can I see the status of processes in real-time?

Yes, every automation has a dashboard with status, throughput, errors, average times, and SLA.